HARTSFIELD-JACKSON (ATL) ✦ FREE TO FILE A BASIC CLAIM
LOST & FOUNDSERVICES FOR ATLANTA AIRPORT
Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Hartsfield-Jackson? File one claim. We contact the airport's lost and found, TSA and your airline for you.
WE KNOW WHERE TO LOOK AT HARTSFIELD-JACKSON.
Hartsfield-Jackson has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.
- 01FILE A CLAIM
TERMINALS & GATES
HELD BY ATL Lost and Found
Seats, restrooms, restaurants and shops in every terminal.
- 02FILE A CLAIM
TSA CHECKPOINTS
HELD BY TSA Lost and Found at ATL
Laptops, belts, jackets, anything left in the screening bins.
- 03FILE A CLAIM
ON THE PLANE
HELD BY Your airline
Seat pockets and overhead bins. Each airline runs its own lost and found.
- 04FILE A CLAIM
BAGGAGE CLAIM
HELD BY Your airline's baggage office
Bags left on the carousel, or bags that never showed up.
- 05FILE A CLAIM
SHUTTLES & TRANSIT
HELD BY The airport's transit operators
Interterminal trains, buses and shuttles to and from the airport.
- 06FILE A CLAIM
TAXI & RIDESHARE
HELD BY The cab company or rideshare driver
Rides to and from the airport. We trace the ride and contact the company.
WE RECOVER ANYTHING.
If it can be left behind at ATL, we can look for it. These are the things people lose most.
- KEYS
- JEWELRY
- IDS & PASSPORTS
- WALLETS
- BAGGAGE
- LAPTOPS
- TABLETS
- PHONES
- EARPHONES
- WATCHES
WE SEARCH ALL OF HARTSFIELD-JACKSON.
Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.
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AIRPORT TERMINALS
- Check-in counters
- Security checkpoints
- Departure gates
- Boarding areas
- Baggage claim
- Airline service desks
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TERMINAL AREAS
- Restaurants and cafés
- Shops and duty free
- Airline lounges
- Currency exchange
- Restrooms and nursing rooms
- Waiting areas
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TRANSPORT SERVICES
- Interterminal trains and buses
- Rental car centers
- Curbside pickup
- Parking garages
- Taxi and rideshare zones
ATL EVERY TERMINAL
ONE CLAIM. EVERY ATL DESK.
- 01
TELL US WHAT AND WHERE
Two minutes. The item, what makes it yours, and roughly where you were at ATL.
- 02
WE CONTACT THE RIGHT DESKS
ATL lost and found, TSA, your airline or the transit operators. Whichever one could have it.
- 03
VERIFIED, THEN SHIPPED
Once it matches your claim, we arrange pickup at ATL or insured shipping to wherever you are.
Filing a basic claim is free.
Premium cases get a dedicated agent who follows up every day.
DON'T TAKE OUR WORD FOR IT.
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ATL - Hartsfield-Jackson Atlanta International Airport · ATL
I forgot my laptop at the food court during a layover. I felt sick to my stomach realizing it was gone. When I first learned about this service it seems skeptical to me then came to find out, recovery process was super easy; I got instructions sent to my phone and arranged for it to be held for me to pick up on my return the next day. Fast 24-hour turnaround. Thank you so much guys!
REILLY M. · VERIFIED REVIEWER
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ATL – Hartsfield-Jackson Atlanta International Airport · ATL
I left my phone behind while traveling with my kids and felt completely overwhelmed. ARS stayed on top of the case and sent regular updates, even when there was no news yet. The process was easy and assuring as Daniella was so accommodating and showed interest from the start to end. When it was found, they sent me an email. So happy I went to use the service.
DEAN L. · VERIFIED REVIEWER
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ATL - Hartsfield-Jackson Atlanta International Airport While navigating the crowded food court with my family, my young child’s beloved stuffed bear slipped away unnoticed from our table. Seeing the tears start to flow broke my heart—the entire vacation. Airport recovery staff responded incredibly fast when we alerted them, and Lisa went above and beyond to help locate it among the bustle. I learned that assuring your kid that someone is looking for it is better than saying you'll replace it. The pure joy on my child’s face when the bear was returned made us all so grateful and relieved. · ATL
ATL - Hartsfield-Jackson Atlanta International Airport While navigating the crowded food court with my family, my young child’s beloved stuffed bear slipped away unnoticed from our table. Seeing the tears start to flow broke my heart—the entire vacation. Airport recovery staff responded incredibly fast when we alerted them, and Lisa went above and beyond to help locate it among the bustle. I learned that assuring your kid that someone is looking for it is better than saying you'll replace it. The pure joy on my child’s face when the bear was returned made us all so grateful and relieved.
JENSON T. · VERIFIED REVIEWER
ATL LOST & FOUND FAQ.
Pick a topic. If your question isn't here, an agent will answer it by phone or chat.
STILL STUCK?
Agents pick up 7 days a week. Prefer typing? Start a chat and keep it open while you travel.
- ATL
- FEES
- THE PROCESS
- WHERE WE SEARCH
- SUPPORT
WHERE IS THE LOST AND FOUND AT ATL?
There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.
HOW LONG DOES ATL KEEP LOST ITEMS?
I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?
CAN YOU HELP IF I'VE ALREADY LEFT ATLANTA?
ARE YOU PART OF HARTSFIELD-JACKSON?
STILL STUCK?
Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.
CHAT WITH USFILE TODAY, WHILE THE TRAIL IS FRESH
DON'T LET IT GO UNCLAIMED.
Items left at Hartsfield-Jackson move from the gate to a storeroom fast. Start your claim now and we'll take it from there.
START MY ATL CLAIMOR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM