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LOGAN INTERNATIONAL (BOS) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR BOSTON AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Logan International? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I accidentally left my carry-on tote near the charging station while rushing to my boarding gate. It had my work notebook, medication, and a few personal items, so I was extremely worried when I realized it was missing. After submitting my report, My bag was located the same day, and the recovery process was simple and reassuring.” PASHNEYA P. · BOS
Is the item lost or found?
BOS
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT LOGAN INTERNATIONAL.

Logan International has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY BOS Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at BOS

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at BOS, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF LOGAN INTERNATIONAL.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Logan International.

BOS EVERY TERMINAL

ONE CLAIM. EVERY BOS DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at BOS.

  2. 02

    WE CONTACT THE RIGHT DESKS

    BOS lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at BOS or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • BOS – Boston Logan International Airport · BOS

    I accidentally left my carry-on tote near the charging station while rushing to my boarding gate. It had my work notebook, medication, and a few personal items, so I was extremely worried when I realized it was missing. After submitting my report, My bag was located the same day, and the recovery process was simple and reassuring.

    PASHNEYA P. · VERIFIED REVIEWER

  • BOS – Boston Logan International Airport · BOS

    I accidentally left my carry-on tote near the charging station while rushing to my boarding gate. It had my work notebook, medication, and a few personal items, so I was extremely worried when I realized it was missing. After submitting my report, your team responded much faster than I expected and kept me informed every step of the way. My bag was located the same day, and arranging its return was simple. Thank you for the outstanding communication and professional service.

    BEA T. · VERIFIED REVIEWER

  • BOS - Logan International Airport · BOS

    I am writing to thank your staff. I accidentally left my sketchbook at the gate. It contained months of important work. Your agents quickly found it, contacted me, and mailed it back with a tracking number within 24 hours. I really appreciate your excellent service.

    MARIAN D. · VERIFIED REVIEWER

BOS LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • BOS
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT BOS?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES BOS KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT BOSTON?

ARE YOU PART OF LOGAN INTERNATIONAL?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Logan International move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY BOS CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM