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THURGOOD MARSHALL (BWI) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR BALTIMORE AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Thurgood Marshall? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I forgot my business phone at the TSA checkpoint. I really needed it back asap due to all my clients. I couldn't retrieved it my own so I got help from your company, good thing I trusted your service. Although I got it back about less than 14hrs, I'm ever grateful as, if it was for this services' help, I might have loss all my contact and clients. Thank you very much for your sincere help.” JOSE A. · BWI
Is the item lost or found?
BWI
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT THURGOOD MARSHALL.

Thurgood Marshall has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY BWI Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

    FILE A CLAIM
  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at BWI

    Laptops, belts, jackets, anything left in the screening bins.

    FILE A CLAIM
  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

    FILE A CLAIM
  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

    FILE A CLAIM
  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

    FILE A CLAIM
  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

    FILE A CLAIM

WE RECOVER ANYTHING.

If it can be left behind at BWI, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF THURGOOD MARSHALL.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Thurgood Marshall.

BWI EVERY TERMINAL

ONE CLAIM. EVERY BWI DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at BWI.

  2. 02

    WE CONTACT THE RIGHT DESKS

    BWI lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at BWI or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • BWI - Baltimore/Washington International Thurgood Marshall Airport · BWI

    I forgot my business phone at the TSA checkpoint. I really needed it back asap due to all my clients. I couldn't retrieved it my own so I got help from your company, good thing I trusted your service. Although I got it back about less than 14hrs, I'm ever grateful as, if it was for this services' help, I might have loss all my contact and clients. Thank you very much for your sincere help.

    JOSE A. · VERIFIED REVIEWER

  • BWI – Baltimore/Washington International Airport · BWI

    Not sure how I left my watch during security and I only knew about it when I was at the gate. I glance at your service and it did not hit to use your service until I remember what Maria said about finding it and how it your company had helped a lot of passengers. So I paid then all the follow ups and updates was good. After about a day in a half with my surprise, I got a text about how to get it back. Wow, I can't thank ARS enough! Great service and customer service.

    MARNIE G. · VERIFIED REVIEWER

  • BWI - Baltimore/Washington International Airport · BWI

    My sunglasses were misplaced at security and although it was too late for me to go back and pick it up, I received the service I paid for as they assured me that it could be pick up anytime. Fast and easy process.

    CODY L. · VERIFIED REVIEWER

BWI LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • BWI
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT BWI?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES BWI KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT BALTIMORE?

ARE YOU PART OF THURGOOD MARSHALL?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Thurgood Marshall move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY BWI CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM