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DALLAS FORT WORTH (DFW) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR FORT WORTH AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Dallas Fort Worth? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I accidentally left my cowboy hat at the boarding gate before my flight. I was very upset because this hat is very special to me and holds a lot of wonderful memories. When I reached out for help, the airport staff was amazing. The agents treated me with so much kindness, just like I was part of their own family. They found my hat and mailed it safely to my ranch the very next day. I am so grateful for their wonderful customer service and for going out of their way to help me. Thank you all so much!” FRANCIS P. · DFW
Is the item lost or found?
DFW
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT DALLAS FORT WORTH.

Dallas Fort Worth has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY DFW Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at DFW

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

    FILE A CLAIM
  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at DFW, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF DALLAS FORT WORTH.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Dallas Fort Worth.

DFW EVERY TERMINAL

ONE CLAIM. EVERY DFW DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at DFW.

  2. 02

    WE CONTACT THE RIGHT DESKS

    DFW lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at DFW or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • DFW - Dallas/Fort Worth International Airport · DFW

    I accidentally left my cowboy hat at the boarding gate before my flight. I was very upset because this hat is very special to me and holds a lot of wonderful memories. When I reached out for help, the airport staff was amazing. The agents treated me with so much kindness, just like I was part of their own family. They found my hat and mailed it safely to my ranch the very next day. I am so grateful for their wonderful customer service and for going out of their way to help me. Thank you all so much!

    FRANCIS P. · VERIFIED REVIEWER

  • DFW - Dallas/Fort Worth International Airport · DFW

    I left my smartwatch at the charging station. I was worried about it as it meant a lot to me. I browsed through how to get help online and gladly a service like yours came up. I paid, then Vivian, wonderful lady who help filed the report first then followed up with the center. The team recovered it and sent me a secure link to arrange shipping. It was on its way to me within less than 24 hours. Impressive service and staff, thank you for all your help.

    JADE S. · VERIFIED REVIEWER

  • DFW – Dallas/Fort Worth International Airport · DFW

    I forgot my iPhone 14 at a charging station and didn’t know who to call. Jasmine from ARS took over and followed up with the airport on my behalf. Really appreciate the updates and how she pulled through in finding my phone. It meant a lot to me especially with all my memory on the phone. Thank you for this service.

    DORIAN G. · VERIFIED REVIEWER

DFW LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • DFW
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT DFW?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES DFW KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT FORT WORTH?

ARE YOU PART OF DALLAS FORT WORTH?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Dallas Fort Worth move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY DFW CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM