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HAMAD INTERNATIONAL (DOH) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR QATAR AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Hamad International? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I misplaced my tablet at the lounge while waiting for my connecting flight, only realizing it was missing after I had already boarded. That moment left me quite uneasy, especially since I had important files stored on it. Your team responded quickly and professionally, guiding me step-by-step through the process via text and providing reassuring updates along the way. شكراً جزيلاً على دعمكم واهتمامكم. To my relief, the tablet was located and arranged for secure courier delivery, arriving back to me in less than 36 hours. أشكركم على سرعة الاستجابة واحترافية التعامل. The entire experience was smooth and efficient. Thank you again for your excellent service.” ALLADIN OMAR · DOH
Is the item lost or found?
DOH
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT HAMAD INTERNATIONAL.

Hamad International has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY DOH Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at DOH

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at DOH, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF HAMAD INTERNATIONAL.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Hamad International.

DOH EVERY TERMINAL

ONE CLAIM. EVERY DOH DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at DOH.

  2. 02

    WE CONTACT THE RIGHT DESKS

    DOH lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at DOH or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • DOH–Hamad International Airport · DOH

    I misplaced my tablet at the lounge while waiting for my connecting flight, only realizing it was missing after I had already boarded. That moment left me quite uneasy, especially since I had important files stored on it. Your team responded quickly and professionally, guiding me step-by-step through the process via text and providing reassuring updates along the way. شكراً جزيلاً على دعمكم واهتمامكم. To my relief, the tablet was located and arranged for secure courier delivery, arriving back to me in less than 36 hours. أشكركم على سرعة الاستجابة واحترافية التعامل. The entire experience was smooth and efficient. Thank you again for your excellent service.

    ALLADIN OMAR · VERIFIED REVIEWER

  • DOH - Hamad International Airport · DOH

    We had a long day and through the process, I left my book at baggage claim. What I want to say is this service and team really shows interest in all lost item. Your team treated my old book like it was there belonging. I was very evident from the beginning to end. I was returned eventually. Great service!

    WESLEY K. · VERIFIED REVIEWER

DOH LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • DOH
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT DOH?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES DOH KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT QATAR?

ARE YOU PART OF HAMAD INTERNATIONAL?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Hamad International move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY DOH CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM