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FRANKFURT INTERNATIONAL (FRA) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR FRANKFURT AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Frankfurt International? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I left my Kindle on a chair near the gate and was convinced it was gone forever. Thankfully, your agents quickly located it, sent me clear instructions by text, and had it mailed back within 36 hours. Vielen Dank for the efficient and reliable service!” EMILEE S. · FRA
Is the item lost or found?
FRA
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT FRANKFURT INTERNATIONAL.

Frankfurt International has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY FRA Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

    FILE A CLAIM
  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at FRA

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

    FILE A CLAIM
  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at FRA, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF FRANKFURT INTERNATIONAL.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Frankfurt International.

FRA EVERY TERMINAL

ONE CLAIM. EVERY FRA DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at FRA.

  2. 02

    WE CONTACT THE RIGHT DESKS

    FRA lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at FRA or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • FRA-Frankfurt Airport · FRA

    I left my Kindle on a chair near the gate and was convinced it was gone forever. Thankfully, your agents quickly located it, sent me clear instructions by text, and had it mailed back within 36 hours. Vielen Dank for the efficient and reliable service!

    EMILEE S. · VERIFIED REVIEWER

  • FRA-Frankfurt Airport · FRA

    I lost my briefcase near the lounge in Frankfurt. I felt extremely stressed due to important documents inside but tried to stay relaxed about it. The agents acted quickly and professionally reassured me through text updates. They found my item and arranged pickup the next day. Everything was handled smoothly and quickly. Thanks so much for the easy process.

    VICTOR M. · VERIFIED REVIEWER

  • FRA - Frankfurt International Airport · FRA

    Had a very exhausting day, my camera lens somehow dropped while transferring terminals. Anika was so helpful and spoke directly with airport staff in Germany. The lens was located and secured for pickup within two days. I appreciated how ARS handled international communication so efficiently.

    THOMPSON U. · VERIFIED REVIEWER

FRA LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • FRA
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT FRA?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES FRA KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT FRANKFURT?

ARE YOU PART OF FRANKFURT INTERNATIONAL?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Frankfurt International move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY FRA CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM