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DULLES WASHINGTON (IAD) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR DULLES AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Dulles Washington? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I left my iPhone at Washington Dulles Airport and did not notice until my next flight. I was very worried because I need it to talk to my family. I reported it, and your team helped me quickly. Thank you so much for your help.” REACHER M. · IAD
Is the item lost or found?
IAD
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT DULLES WASHINGTON.

Dulles Washington has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY IAD Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at IAD

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at IAD, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF DULLES WASHINGTON.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Dulles Washington.

IAD EVERY TERMINAL

ONE CLAIM. EVERY IAD DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at IAD.

  2. 02

    WE CONTACT THE RIGHT DESKS

    IAD lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at IAD or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • IAD – Washington Dulles International Airport · IAD

    I left my iPhone at Washington Dulles Airport and did not notice until my next flight. I was very worried because I need it to talk to my family. I reported it, and your team helped me quickly. Thank you so much for your help.

    REACHER M. · VERIFIED REVIEWER

  • IAD - Dulles International Airport · IAD

    I dropped my wallet on the mobile lounge while I was leaving around that ground level. I know it was there because when I finally got to concourse B, I was looking for it. I was scared about losing my ID. Thank you so much for your agents when it was found, it was verified and was held until I could pick it up. Thank you for the support and assistance, great service fast and timely.

    CONRAD N. · VERIFIED REVIEWER

  • IAD - Dulles International Airport · IAD

    I wasn't sure where I left my prescription glasses on the flight or boarding gates. Only when I landed I noticed it was not in the case. I'm glad I used the service as it was located and followed up with different departments that was out of my scope. Yes, their is a lost and found but if you need extra help, then the service may work for you as it worked for me. Highly would tell my family about this company. It was eventually arranged to be shipped out. Thank you again for your service.

    CHRISTINE H. · VERIFIED REVIEWER

IAD LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • IAD
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT IAD?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES IAD KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT DULLES?

ARE YOU PART OF DULLES WASHINGTON?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Dulles Washington move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY IAD CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM