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SEOUL INCHEON (ICN) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR SEOUL INCHEON AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Seoul Incheon? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I accidentally left my engraved pencil at the airport and didn’t realize it was missing until I had already left. It had my name engraved on it and held a lot of sentimental value because it was a meaningful gift from someone very special to me. I was worried I wouldn’t be able to get it back, but thankfully, your team was able to locate my pencil. The recovery process was simple, and the updates were clear and reassuring throughout. I’m incredibly grateful to have such a meaningful item back.” NATALIA Q. · ICN
Is the item lost or found?
ICN
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT SEOUL INCHEON.

Seoul Incheon has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY ICN Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at ICN

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at ICN, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF SEOUL INCHEON.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Seoul Incheon.

ICN EVERY TERMINAL

ONE CLAIM. EVERY ICN DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at ICN.

  2. 02

    WE CONTACT THE RIGHT DESKS

    ICN lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at ICN or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • ICN – Incheon International Airport · ICN

    I accidentally left my engraved pencil at the airport and didn’t realize it was missing until I had already left. It had my name engraved on it and held a lot of sentimental value because it was a meaningful gift from someone very special to me. I was worried I wouldn’t be able to get it back, but thankfully, your team was able to locate my pencil. The recovery process was simple, and the updates were clear and reassuring throughout. I’m incredibly grateful to have such a meaningful item back.

    NATALIA Q. · VERIFIED REVIEWER

  • ICN – Incheon International Airport · ICN

    I submitted a lost item report with the details of the phone, including the black case, and thankfully the item was successfully located. The recovery process was clear, and I was provided with information on how my friend could assist with picking it up on my behalf.

    LAYLA BONELLE · VERIFIED REVIEWER

  • ICN – Incheon International Airport 출입국 심사장 근처에 중요한 프레젠테이션 자료와 인쇄 문서가 들어 있는 우편 발송용 튜브를 실수로 두고 왔습니다. 중요한 업무 일정이 예정되어 있어 물품을 잃어버렸다는 사실에 매우 걱정되었습니다. Your recovery team responded quickly, kept me updated throughout the entire process, and handled everything with great professionalism. The mailing tube was located and shipped back to me in less than 36 hours. 정말 감사합니다. Your outstanding customer care and efficient service exceeded my expectations. · ICN

    ICN – Incheon International Airport 출입국 심사장 근처에 중요한 프레젠테이션 자료와 인쇄 문서가 들어 있는 우편 발송용 튜브를 실수로 두고 왔습니다. 중요한 업무 일정이 예정되어 있어 물품을 잃어버렸다는 사실에 매우 걱정되었습니다. Your recovery team responded quickly, kept me updated throughout the entire process, and handled everything with great professionalism. The mailing tube was located and shipped back to me in less than 36 hours. 정말 감사합니다. Your outstanding customer care and efficient service exceeded my expectations.

    제이스 V. · VERIFIED REVIEWER

ICN LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • ICN
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT ICN?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES ICN KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT SEOUL INCHEON?

ARE YOU PART OF SEOUL INCHEON?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Seoul Incheon move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY ICN CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM