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NEW YORK KENNEDY (JFK) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR NEW YORK AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from New York Kennedy? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“Losing my passport wallet in the restroom near my gate sent me into a total tailspin. In a city so fast, I felt completely helpless, frustrated being out there. Thankfully, your agents secured it and immediately sent me a text with clear pickup instructions. I was able to grab it from the lost and found desk in person just 12 hours later. Thanks a million for saving my trip!” GARY H. · JFK
Is the item lost or found?
JFK
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT NEW YORK KENNEDY.

New York Kennedy has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY JFK Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at JFK

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at JFK, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF NEW YORK KENNEDY.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at New York Kennedy.

JFK EVERY TERMINAL

ONE CLAIM. EVERY JFK DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at JFK.

  2. 02

    WE CONTACT THE RIGHT DESKS

    JFK lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at JFK or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • JFK - John F. Kennedy International Airport · JFK

    Losing my passport wallet in the restroom near my gate sent me into a total tailspin. In a city so fast, I felt completely helpless, frustrated being out there. Thankfully, your agents secured it and immediately sent me a text with clear pickup instructions. I was able to grab it from the lost and found desk in person just 12 hours later. Thanks a million for saving my trip!

    GARY H. · VERIFIED REVIEWER

  • JFK – John F. Kennedy International Airport · JFK

    I accidentally left my backpack near my gate and didn't realize it until I was already on the plane. It had my passport, charger, and other important belongings, so I was really worried. I submitted a report, and your team responded quickly with regular updates. Thankfully, my backpack was found the same day, and the entire recovery process was smooth and stress-free. Thank you for the excellent service and support!

    DAENA R · VERIFIED REVIEWER

  • JFK-John F. Kennedy International Airport · JFK

    I accidentally left my phone in the restroom at JFK and felt completely stranded. The response from your agents was prompt and reassuring. They guided me through recovery steps and arranged a quick pickup the next day. Thank you for turning a stressful moment into a smooth experience!

    JAM D. · VERIFIED REVIEWER

JFK LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • JFK
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT JFK?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES JFK KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT NEW YORK?

ARE YOU PART OF NEW YORK KENNEDY?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at New York Kennedy move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY JFK CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM