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HEATHROW LONDON (LHR) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR HEATHROW AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Heathrow London? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I left my iPad on the seating benches in the departure lounge. I was properly gutted and inside I was absolutely panicking about my lost data. Your agents were brilliant and located it almost immediately. I received clear text instructions on my phone and had it safely mailed back to my hotel. Turnaround was just under 24 hours. Cheers for the quick help!” CARMEN L. · LHR
Is the item lost or found?
LHR
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT HEATHROW LONDON.

Heathrow London has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY LHR Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at LHR

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at LHR, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF HEATHROW LONDON.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Heathrow London.

LHR EVERY TERMINAL

ONE CLAIM. EVERY LHR DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at LHR.

  2. 02

    WE CONTACT THE RIGHT DESKS

    LHR lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at LHR or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • LHR - London Heathrow Airport · LHR

    I left my iPad on the seating benches in the departure lounge. I was properly gutted and inside I was absolutely panicking about my lost data. Your agents were brilliant and located it almost immediately. I received clear text instructions on my phone and had it safely mailed back to my hotel. Turnaround was just under 24 hours. Cheers for the quick help!

    CARMEN L. · VERIFIED REVIEWER

  • LHR – London Heathrow Airport · LHR

    I accidentally left my ergonomic travel seat near the boarding gate while getting ready for my flight. I didn’t realize it was missing until I had already arrived at my destination, and I was extremely worried because I need it as part of my therapy and rely on it when traveling. I submitted a lost item report, and your team responded quickly with clear instructions and kept me updated throughout the search. Thankfully, my travel seat was located.

    MORII O. · VERIFIED REVIEWER

  • LHR – London Heathrow Airport · LHR

    I accidentally left my laptop charger and travel adapter at my departure gate. I assumed I would need to replace everything, but your team found both items much faster than I expected. The updates were prompt, and arranging delivery was simple. Thank you for making what could have been a frustrating experience so easy.

    FERNANDEZ A. · VERIFIED REVIEWER

LHR LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • LHR
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT LHR?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES LHR KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT HEATHROW?

ARE YOU PART OF HEATHROW LONDON?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Heathrow London move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY LHR CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM