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CHICAGO O'HARE (ORD) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR CHICAGO AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Chicago O'Hare? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I accidentally left my work laptop sitting out in the business lounge. I was just worried over my corporate data. Your team was so warm and Midwest-friendly about the whole thing. An agent found it, sent me a reassuring text message with a link, and had it mailed out via courier immediately. I had it back in under 30 hours. Thanks so much, folks!” LINDA T. · ORD
Is the item lost or found?
ORD
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT CHICAGO O'HARE.

Chicago O'Hare has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY ORD Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

    FILE A CLAIM
  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at ORD

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

    FILE A CLAIM
  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at ORD, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF CHICAGO O'HARE.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Chicago O'Hare.

ORD EVERY TERMINAL

ONE CLAIM. EVERY ORD DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at ORD.

  2. 02

    WE CONTACT THE RIGHT DESKS

    ORD lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at ORD or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • ORD - Chicago O'Hare International Airport · ORD

    I accidentally left my work laptop sitting out in the business lounge. I was just worried over my corporate data. Your team was so warm and Midwest-friendly about the whole thing. An agent found it, sent me a reassuring text message with a link, and had it mailed out via courier immediately. I had it back in under 30 hours. Thanks so much, folks!

    LINDA T. · VERIFIED REVIEWER

  • ORD-O’Hare International Airport · ORD

    My daughter left her favorite teddy bear at the gate and she was absolutely inconsolable the whole flight. It was heartbreaking to see her so sad over a toy. The agents found him and we picked him up the next morning on our way home. You guys really saved the day for us!

    ALINA B. · VERIFIED REVIEWER

  • ORD - O'Hare International Airport · ORD

    I left my prescription glasses at the bar and thought they were gone for good. The communication from your agents was flawless. They texted me exactly where to go, and I had my glasses back in hand before my return flight took off. It’s rare to see a system this high-tech and human-centric work so perfectly.

    DANETTA W. · VERIFIED REVIEWER

ORD LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • ORD
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT ORD?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES ORD KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT CHICAGO?

ARE YOU PART OF CHICAGO O'HARE?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Chicago O'Hare move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY ORD CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM