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PHILADELPHIA (PHL) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR PHILADELPHIA AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Philadelphia? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I left my hearing aid case in the restroom. I was very worried about damaging the device. Your service is really easy to use and agent Barry was patient with all my questions. About the end of the day, I got a sms saying that it was found. Thank you for the care.” SHARON L. · PHL
Is the item lost or found?
PHL
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT PHILADELPHIA.

Philadelphia has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY PHL Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at PHL

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at PHL, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF PHILADELPHIA.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Philadelphia.

PHL EVERY TERMINAL

ONE CLAIM. EVERY PHL DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at PHL.

  2. 02

    WE CONTACT THE RIGHT DESKS

    PHL lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at PHL or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • PHL - Philadelphia International Airport · PHL

    I left my hearing aid case in the restroom. I was very worried about damaging the device. Your service is really easy to use and agent Barry was patient with all my questions. About the end of the day, I got a sms saying that it was found. Thank you for the care.

    SHARON L. · VERIFIED REVIEWER

  • PHL - Philadelphia International Airport I mistakenly left my backpack containing vital daily medications at a terminal cafe. Health worries compounded the stress of travel instantly. Laura your staff acted with urgency and care upon my report which Kept me hopeful and assured. The profound sense of relief when my bag and medications were recovered safe was truly reassuring. Thank you very much for the easy process and care for my health. · PHL

    PHL - Philadelphia International Airport I mistakenly left my backpack containing vital daily medications at a terminal cafe. Health worries compounded the stress of travel instantly. Laura your staff acted with urgency and care upon my report which Kept me hopeful and assured. The profound sense of relief when my bag and medications were recovered safe was truly reassuring. Thank you very much for the easy process and care for my health.

    ANNIE L. · VERIFIED REVIEWER

  • PHL - Philadelphia International Airport · PHL

    I remember I stopped to get a snack at Philly PHlavors. I put down my wallet on top the table place. I tried going back but it was gone. I though it was already stolen and the panic was unreal. After paying, your agent called right away to tell me that it could be found within the day. I was so surprise and happy when your team found my wallet. Thank you for your work.

    CINDY R. · VERIFIED REVIEWER

PHL LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • PHL
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT PHL?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES PHL KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT PHILADELPHIA?

ARE YOU PART OF PHILADELPHIA?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Philadelphia move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY PHL CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM