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PHOENIX SKY HARBOR (PHX) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR PHOENIX AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Phoenix Sky Harbor? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I left my prescription glasses at a restaurant in the terminal. Without them, I couldn’t drive safely. ARS acted quickly, and Jewel coordinated with airport staff. I was so relieved when they confirmed the glasses were found.” YOLANDA M. · PHX
Is the item lost or found?
PHX
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT PHOENIX SKY HARBOR.

Phoenix Sky Harbor has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY PHX Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

    FILE A CLAIM
  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at PHX

    Laptops, belts, jackets, anything left in the screening bins.

    FILE A CLAIM
  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

    FILE A CLAIM
  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

    FILE A CLAIM
  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

    FILE A CLAIM
  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

    FILE A CLAIM

WE RECOVER ANYTHING.

If it can be left behind at PHX, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF PHOENIX SKY HARBOR.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks
  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas
  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Phoenix Sky Harbor.

PHX EVERY TERMINAL

ONE CLAIM. EVERY PHX DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at PHX.

  2. 02

    WE CONTACT THE RIGHT DESKS

    PHX lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at PHX or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • PHX - Phoenix Sky Harbor International Airport · PHX

    I left my prescription glasses at a restaurant in the terminal. Without them, I couldn’t drive safely. ARS acted quickly, and Jewel coordinated with airport staff. I was so relieved when they confirmed the glasses were found.

    YOLANDA M. · VERIFIED REVIEWER

  • PHX – Phoenix Sky Harbor International Airport · PHX

    Thank you so much for helping me find my dog’s leash! I honestly thought I wouldn’t be able to get it back, and I really appreciate how quickly your team responded and kept me updated. The leash has my dog’s name personalized on it, so it means a lot to me. I’m very grateful for the help!

    RAFAELA S. F. · VERIFIED REVIEWER

  • PHX – Phoenix Sky Harbor International Airport · PHX

    I had a great experience with the baggage services during my recent trip. My checked luggage was delayed, but your team handled the situation with professionalism and care. They responded to my report promptly, kept me updated throughout the process, and made it easy to arrange the delivery once my bag arrived. The communication was clear, and I always felt informed. Thank you to everyone who helped reunite me with my luggage. I truly appreciate the excellent customer service and support!

    CADENAS B. · VERIFIED REVIEWER

PHX LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • PHX
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT PHX?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES PHX KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT PHOENIX?

ARE YOU PART OF PHOENIX SKY HARBOR?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Phoenix Sky Harbor move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY PHX CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM