RICHMOND INTERNATIONAL (RIC) ✦ FREE TO FILE A BASIC CLAIM
LOST & FOUNDSERVICES FOR RICHMOND AIRPORT
Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Richmond International? File one claim. We contact the airport's lost and found, TSA and your airline for you.
WE KNOW WHERE TO LOOK AT RICHMOND INTERNATIONAL.
Richmond International has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.
- 01FILE A CLAIM
TERMINALS & GATES
HELD BY RIC Lost and Found
Seats, restrooms, restaurants and shops in every terminal.
- 02FILE A CLAIM
TSA CHECKPOINTS
HELD BY TSA Lost and Found at RIC
Laptops, belts, jackets, anything left in the screening bins.
- 03FILE A CLAIM
ON THE PLANE
HELD BY Your airline
Seat pockets and overhead bins. Each airline runs its own lost and found.
- 04FILE A CLAIM
BAGGAGE CLAIM
HELD BY Your airline's baggage office
Bags left on the carousel, or bags that never showed up.
- 05FILE A CLAIM
SHUTTLES & TRANSIT
HELD BY The airport's transit operators
Interterminal trains, buses and shuttles to and from the airport.
- 06FILE A CLAIM
TAXI & RIDESHARE
HELD BY The cab company or rideshare driver
Rides to and from the airport. We trace the ride and contact the company.
WE RECOVER ANYTHING.
If it can be left behind at RIC, we can look for it. These are the things people lose most.
- KEYS
- JEWELRY
- IDS & PASSPORTS
- WALLETS
- BAGGAGE
- LAPTOPS
- TABLETS
- PHONES
- EARPHONES
- WATCHES
WE SEARCH ALL OF RICHMOND INTERNATIONAL.
Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.
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AIRPORT TERMINALS
- Check-in counters
- Security checkpoints
- Departure gates
- Boarding areas
- Baggage claim
- Airline service desks
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TERMINAL AREAS
- Restaurants and cafés
- Shops and duty free
- Airline lounges
- Currency exchange
- Restrooms and nursing rooms
- Waiting areas
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TRANSPORT SERVICES
- Interterminal trains and buses
- Rental car centers
- Curbside pickup
- Parking garages
- Taxi and rideshare zones
RIC EVERY TERMINAL
ONE CLAIM. EVERY RIC DESK.
- 01
TELL US WHAT AND WHERE
Two minutes. The item, what makes it yours, and roughly where you were at RIC.
- 02
WE CONTACT THE RIGHT DESKS
RIC lost and found, TSA, your airline or the transit operators. Whichever one could have it.
- 03
VERIFIED, THEN SHIPPED
Once it matches your claim, we arrange pickup at RIC or insured shipping to wherever you are.
Filing a basic claim is free.
Premium cases get a dedicated agent who follows up every day.
DON'T TAKE OUR WORD FOR IT.
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RIC - Richmond International Airport · RIC
Your team's quick response was amazing. Although I thought I would never see it my jacket again, your customer service was very helpful and confident. Eventually within a day, It was found and processed. So grateful for your service!
CINDY T. · VERIFIED REVIEWER
RIC LOST & FOUND FAQ.
Pick a topic. If your question isn't here, an agent will answer it by phone or chat.
STILL STUCK?
Agents pick up 7 days a week. Prefer typing? Start a chat and keep it open while you travel.
- RIC
- FEES
- THE PROCESS
- WHERE WE SEARCH
- SUPPORT
WHERE IS THE LOST AND FOUND AT RIC?
There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.
HOW LONG DOES RIC KEEP LOST ITEMS?
I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?
CAN YOU HELP IF I'VE ALREADY LEFT RICHMOND?
ARE YOU PART OF RICHMOND INTERNATIONAL?
STILL STUCK?
Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.
CHAT WITH USFILE TODAY, WHILE THE TRAIL IS FRESH
DON'T LET IT GO UNCLAIMED.
Items left at Richmond International move from the gate to a storeroom fast. Start your claim now and we'll take it from there.
START MY RIC CLAIMOR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM