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SAN FRANCISCO (SFO) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR SAN FRANCISCO AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from San Francisco? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I lost my AirPods somewhere near the seating area before boarding, and honestly I had no hope of getting them back since they’re so small and easy to miss. I shared my Find My location screenshot with your team, and they immediately checked the exact area I pointed out. I was so relieved when you told me they were found! I was able to pick them up the next day, all within 24 hours. Thank you!” JHON A. · SFO
Is the item lost or found?
SFO
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT SAN FRANCISCO.

San Francisco has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY SFO Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

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  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at SFO

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at SFO, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF SAN FRANCISCO.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at San Francisco.

SFO EVERY TERMINAL

ONE CLAIM. EVERY SFO DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at SFO.

  2. 02

    WE CONTACT THE RIGHT DESKS

    SFO lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at SFO or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • SFO–San Francisco International Airport · SFO

    I lost my AirPods somewhere near the seating area before boarding, and honestly I had no hope of getting them back since they’re so small and easy to miss. I shared my Find My location screenshot with your team, and they immediately checked the exact area I pointed out. I was so relieved when you told me they were found! I was able to pick them up the next day, all within 24 hours. Thank you!

    JHON A. · VERIFIED REVIEWER

  • SFO - San Francisco International Airport · SFO

    I accidentally left my headphones at the gate and was confused trying to get them back. I was really impressed by how efficient the your team was. The text updates made the whole process a breeze, and I had them back in my hands less than 24 hours later. Thank you for the great service!

    SANDRA L. · VERIFIED REVIEWER

  • SFO - San Francisco International Airport · SFO

    I totally forgot to grab my pouch bag in the restroom and couldn't go home without it. I was stressed about it due to having something very sentiment pendant there. I was just told to report it but really did not know how it works. I found your recovery service that evening. I waited for them to find it and to be honest, your company did really good job. I was sent an email saying it was found and I picked it up the following day. Thank you so much for getting back my bag.

    KRISTI B. · VERIFIED REVIEWER

SFO LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • SFO
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT SFO?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES SFO KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT SAN FRANCISCO?

ARE YOU PART OF SAN FRANCISCO?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at San Francisco move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY SFO CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM