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PEARSON INTERNATIONAL (YYZ) ✦ FREE TO FILE A BASIC CLAIM

LOST & FOUNDSERVICES FOR TORONTO AIRPORT

Left something in a terminal, at a TSA checkpoint, on your flight or in a cab from Pearson International? File one claim. We contact the airport's lost and found, TSA and your airline for you.

A traveller checking their belongings in an airport terminal.
“I lost my LV jacket near security at YYZ. I felt uneasy but remained patient. Your team guided me step-by-step. They located the jacket and shipped it. It arrived within 36 hours. Thank you kindly.” LEANDRO K. · YYZ
Is the item lost or found?
YYZ
LOCATION
DEPARTURES TERMINALS ARRIVALS TERMINALS TSA CHECKPOINTS BAGGAGE CLAIM AIRLINE GATES BOARDING AREAS AIRPORT SHUTTLES TAXI & RIDESHARE PARKING GARAGES

WE KNOW WHERE TO LOOK AT PEARSON INTERNATIONAL.

Pearson International has several separate lost and found desks, and none of them talk to each other. We know which one to call, so you only file once.

  • 01

    TERMINALS & GATES

    HELD BY YYZ Lost and Found

    Seats, restrooms, restaurants and shops in every terminal.

    FILE A CLAIM
  • 02

    TSA CHECKPOINTS

    HELD BY TSA Lost and Found at YYZ

    Laptops, belts, jackets, anything left in the screening bins.

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  • 03

    ON THE PLANE

    HELD BY Your airline

    Seat pockets and overhead bins. Each airline runs its own lost and found.

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  • 04

    BAGGAGE CLAIM

    HELD BY Your airline's baggage office

    Bags left on the carousel, or bags that never showed up.

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  • 05

    SHUTTLES & TRANSIT

    HELD BY The airport's transit operators

    Interterminal trains, buses and shuttles to and from the airport.

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  • 06

    TAXI & RIDESHARE

    HELD BY The cab company or rideshare driver

    Rides to and from the airport. We trace the ride and contact the company.

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WE RECOVER ANYTHING.

If it can be left behind at YYZ, we can look for it. These are the things people lose most.

  • KEYS
  • JEWELRY
  • IDS & PASSPORTS
  • WALLETS
  • BAGGAGE
  • LAPTOPS
  • TABLETS
  • PHONES
  • EARPHONES
  • WATCHES

WE SEARCH ALL OF PEARSON INTERNATIONAL.

Terminals, shops, lounges and every way in and out. Wherever you were, we know who looks after it.

  • AIRPORT TERMINALS

    • Check-in counters
    • Security checkpoints
    • Departure gates
    • Boarding areas
    • Baggage claim
    • Airline service desks

  • TERMINAL AREAS

    • Restaurants and cafés
    • Shops and duty free
    • Airline lounges
    • Currency exchange
    • Restrooms and nursing rooms
    • Waiting areas

  • TRANSPORT SERVICES

    • Interterminal trains and buses
    • Rental car centers
    • Curbside pickup
    • Parking garages
    • Taxi and rideshare zones
Lost property being handled at Pearson International.

YYZ EVERY TERMINAL

ONE CLAIM. EVERY YYZ DESK.

  1. 01

    TELL US WHAT AND WHERE

    Two minutes. The item, what makes it yours, and roughly where you were at YYZ.

  2. 02

    WE CONTACT THE RIGHT DESKS

    YYZ lost and found, TSA, your airline or the transit operators. Whichever one could have it.

  3. 03

    VERIFIED, THEN SHIPPED

    Once it matches your claim, we arrange pickup at YYZ or insured shipping to wherever you are.

Filing a basic claim is free.

Premium cases get a dedicated agent who follows up every day.

DON'T TAKE OUR WORD FOR IT.

  • YYZ-Toronto Pearson Airport · YYZ

    I lost my LV jacket near security at YYZ. I felt uneasy but remained patient. Your team guided me step-by-step. They located the jacket and shipped it. It arrived within 36 hours. Thank you kindly.

    LEANDRO K. · VERIFIED REVIEWER

  • YYZ-Toronto Pearson International Airport · YYZ

    I lost my jacket near baggage claim. I felt cold and stressed, Your agents were incredibly efficient, guiding me step-by-step and organizing a quick pickup.. Got it within 36 hours. Thank you kindly!

    ATHENA S. · VERIFIED REVIEWER

  • YYZ-Toronto Pearson International Airport · YYZ

    I left my jacket with valuables in Toronto and when I notice it missing I feel very worried but I try stay calm and polite. It was stressful because important things inside, but your team help me a lot. The agents send me text messages with updates so I feel little better. In less than 24 hours they find my jacket and make easy pickup for me. I really appreciate the help, thank you very much.

    ALBERT F. · VERIFIED REVIEWER

YYZ LOST & FOUND FAQ.

Pick a topic. If your question isn't here, an agent will answer it by phone or chat.

  • YYZ
  • FEES
  • THE PROCESS
  • WHERE WE SEARCH
  • SUPPORT

WHERE IS THE LOST AND FOUND AT YYZ?

There isn't just one. The airport, TSA, each airline and the transit operators all keep their own. We work out which desk has your item and file with them for you.

HOW LONG DOES YYZ KEEP LOST ITEMS?

I LEFT SOMETHING ON MY PLANE. WHO DO I CONTACT?

CAN YOU HELP IF I'VE ALREADY LEFT TORONTO?

ARE YOU PART OF PEARSON INTERNATIONAL?

STILL STUCK?

(800) 555-0199

Real people, 7am to 11pm ET, every day. Tell us the reference and we take it from there.

CHAT WITH US

FILE TODAY, WHILE THE TRAIL IS FRESH

DON'T LET IT GO UNCLAIMED.

Items left at Pearson International move from the gate to a storeroom fast. Start your claim now and we'll take it from there.

START MY YYZ CLAIM

OR CALL (800) 555-0199 ✦ FREE TO FILE A BASIC CLAIM